21st Century Insurance
is dedicated to providing superior coverage and service, while saving you money on auto insurance. Since 1958, they have used a direct-to-consumer model that allows them to pass on savings and discounts to millions of customers. Whether you get a car insurance quote on 21st.com, their mobile website, their 21st Century iPhone app or speak with one of their insurance professionals, you'll receive the same great rates and service. If you want to pay your bill, update coverage or take advantage of available discounts, they are committed to providing superior customer satisfaction.
While low cost car insurance may have initially influenced your decision to choose 21st Century Insurance, you can expect excellent service and coverage for these great rates. 21st Century is part of the Farmers Insurance Group of Companies®, the third largest personal lines insurer in the country, with over 25,000 employees serving 20 million customers nationwide. Farmers Insurance has been providing outstanding value and service for over 83 years, and we are proud to further this tradition.
As part of the Farmers family of companies, 21st Century Insurance customers utilize Farmers' outstanding claim service, HelpPoint Claim Services by Farmers. Available 24 hours a day 7 days a week, HelpPoint's knowledgeable claims professionals are ready for all of your auto claims needs so you'll receive assistance when it's needed . In the event of a catastrophe, their trained and specialized Catastrophe Teams are ready to provide-on-the-scene service.
After the claim
Once the claim is filed, to assist in getting your car back on the road you may choose to utilize the Farmers Circle of Dependability Program. This program consists of a trusted network of more than 2,200 repair facilities nationwide that provides customers faster service and high quality repair work that is guaranteed for life as long as you own your car. Of course, you can always use any repair shop. The choice is yours.
Environment and Awards
With over 2,000 employees aimed at delivering excellent service for their customers, 21st Century Insurance is a great place to start or further your career. This great environment leads to award-winning service: 21st Century Insurance is one of only four auto insurance providers nationally recognized by JD Power and Associates for consistently delivering "An outstanding customer service experience." They have also been awarded the Market Tools Consumer SatTM Achievement in Customer Excellence (ACE) award five times.
21st Century Insurance. Bringing you the Same Great Coverage for Less. 21st.com